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Sharing a CRM Calendar with Gmail

N.B. Left click any image to expand:

You can view a CRM calendar with Outlook or Gmail via an iCal feed.

Notes:

An iCal feed is a one way road - amendments can only be made to tasks within the CRM, not within Gmail.
Any amendments made to tasks within the CRM will reflect in your e-mail client calendar as and when 'syncs' occur.
iCal feeds only show tasks from 30 days in the past going forward. It will not be able to show older tasks.
Administrator level users can add their own calendar, all users calendars or multiple users calendars as required.
Standard level users can only add their own calendars.
The steps for sharing a CRM calendar in Outlook and Gmail are different.

Gmail

From the 'Calendar' page, click the 'iCal feed...' button Fig.1 (1).
Fig.1
Right click the calendar want to sync (1). Click 'Copy link address' Fig.2 (2).
Fig.2
Within your Gmail calendar, click the 'Other Calendars' drop menu arrow Fig.3 (1) and click 'Add by URL' Fig.3 (2). In the popout window Fig.4, click in the URL field and use the 'CTRL-V' keystroke combination to paste the calendar URL. In the URL field, replace 'webcal' with 'https' Fig.5 (1). Do not replace any more of the URL than this.
Fig.3	Fig.4	Fig.5
The calendar will now be visible in your Gmail calendar Fig.6 (1).
Fig.6

On Android Phone

You will need to have the Calendar app installed on your phone and linked to your Gmail account. Open the app, and swipe to get the menu. Tap 'Settings'. Fig.7
Fig.7
Tap 'Show More'. Fig.8
Fig.8
Tap on the name of the calendar. Swipe to turn the 'Sync' on. Fig.9
Fig.9

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