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YapCRM News
Find out what is happening and planned at YapCRM
Sharing what you love
11 Feb 2019
We all use Social Media to share what we love, what we do and what we think is inspiring.
You can now add your company's Facebook and Twitter feeds to your Home panels so you always know how they are communicating with your consumers - click here to learn how.
Want to share YapCRM, click here to learn about our referral scheme.
You can now add your company's Facebook and Twitter feeds to your Home panels so you always know how they are communicating with your consumers - click here to learn how.
Want to share YapCRM, click here to learn about our referral scheme.
Your YapCRM News & Tips
29 Jan 2019
We’ll be bringing you any CRM News and tips on how to make the most out of your CRM here.
News on your Home page will be set by Admin level users within your company. Admin users please click here to find out how.
News on your Home page will be set by Admin level users within your company. Admin users please click here to find out how.
GDPR & YapCRM
8 May 2018
From 25th May 2018 the General Data Protection Regulation (GDPR) comes into force. This regulation affects all European citizens personal data – how it is stored, managed, used and citizens access to their data. This will affect all B2C businesses and some data held by B2B businesses.
Read our general GDPR guide here.
You can read our step by step manual here..pdf)
Read our general GDPR guide here.
You can read our step by step manual here.
V2 YapCRM
8 May 2018
Version 2 of YapCRM reaches EOL (end of life) 31-Dec-2018.
This is due to a lack of regulatory compliance options for personal data to comply with GDPR.
We will be in touch with any clients who have users who still access YapCRM via version 2 to help manage a transition plan to version 3 over the next few months.
If your business is concered regarding GDPR please get in touch as there are a few transitionary steps that can be taken to adjust version 2 to help with GDPR compliance in the short term.
Should you have any questions please contact us.
Unsure if you are using V3 or V2? Version 3 has the number on every page in the bottom right hand corner as similar to below.
This is due to a lack of regulatory compliance options for personal data to comply with GDPR.
We will be in touch with any clients who have users who still access YapCRM via version 2 to help manage a transition plan to version 3 over the next few months.
If your business is concered regarding GDPR please get in touch as there are a few transitionary steps that can be taken to adjust version 2 to help with GDPR compliance in the short term.
Should you have any questions please contact us.
Unsure if you are using V3 or V2? Version 3 has the number on every page in the bottom right hand corner as similar to below.
System Updates
These updates can be written late at night; grammatical mistakes have been known to slip in.
GDPR Update
8 May 2018
From 25th May 2018 the new GDPR (https://www.eugdpr.org/) regulations will come into force for clients operating within or with clients in the European Union.
This will affect all B2C businesses and some data held by B2B businesses. You can find our guide here.
V2 does not have direct GDPR features; please read this update here.
This will affect all B2C businesses and some data held by B2B businesses. You can find our guide here.
V2 does not have direct GDPR features; please read this update here.
CRM Maintenance Saturday 21st April 2018
20 Apr 2018
On Saturday 21st April 2018 we will perform regular maintenance and network updates; during this period you may find the service unavailable.
The London (.com) servers and the Seattle (.us) servers will be updated on Saturday 21st April 2018 from 20:00 to 03:00 London/GMT.
The London (.com) servers and the Seattle (.us) servers will be updated on Saturday 21st April 2018 from 20:00 to 03:00 London/GMT.
Email 'Reply To' ('Merge')
29 Jan 2018
Sending a merge email to contacts in your CRM but need to specify for any replies from contacts to be sent to another individual? On the 'Schedule' page of the merge, you can now select a 'Reply To' email address when generating your emails. Please note - for an email address to be selectable, there must be a CRM user account associated with that email address.
CRM Maintenance Saturday 27th January 2018
24 Jan 2018
On Saturday 27th January 2018 we will perform regular maintenance and network updates; during this period you may find the service unavailable.
The London (.com) servers and the Seattle (.us) servers will be updated on Saturday 27th January 2018 from 20:00 to 00:00 London/GMT.
The London (.com) servers and the Seattle (.us) servers will be updated on Saturday 27th January 2018 from 20:00 to 00:00 London/GMT.
EU General Data Protection Regulation (GDPR)
4 Jan 2018
From 1st May 2018 the new GDPR (https://www.eugdpr.org/) regulations will come into force for clients operating in the European Union; this will affect B2C clients heavily and have some effect on B2B clients depending on the type of data they hold.
We will be adding a new section to the YapCRM.com website later this month detailing new features that will be added to help assist clients comply with GDPR.
We anticipate that these additional features will be available to clients from early March 2018 at the latest.
We will be adding a new section to the YapCRM.com website later this month detailing new features that will be added to help assist clients comply with GDPR.
We anticipate that these additional features will be available to clients from early March 2018 at the latest.