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YapCRM News

Find out what is happening and planned at YapCRM


From 25th May 2018 the General Data Protection Regulation (GDPR) comes into force. This regulation affects all European citizens personal data – how it is stored, managed, used and citizens access to their data. This will affect all B2C businesses and some data held by B2B businesses.

Read our general GDPR guide here.

You can read our step by step manual here.

​V2 YapCRM
Version 2 of YapCRM reaches EOL (end of life) 31-Dec-2018.

This is due to a lack of regulatory compliance options for personal data to comply with GDPR.
We will be in touch with any clients who have users who still access YapCRM via version 2 to help manage a transition plan to version 3 over the next few months.

If your business is concered regarding GDPR please get in touch as there are a few transitionary steps that can be taken to adjust version 2 to help with GDPR compliance in the short term.

Should you have any questions please contact us.

Unsure if you are using V3 or V2? Version 3 has the number on every page in the bottom right hand corner as similar to below.

GDPR & Yap
We have released our suggested client workflow and final development plan in relation to GDPR you can find out about it here.

YapCRM has also updated our terms and conditions; you can find the revised terms highligted in grey here.

YapCRM Limited's T&Cs Update
As of 01/01/2016, YapCRM Limited's Terms & Conditions have been updated. Please review this update here. Should you have any queries please contact us here.

Looking for the old version 2 login? go to https://v2.yapcrm.com

System Updates

These updates can be written late at night; grammatical mistakes have been known to slip in.


CRM Maintenance Saturday 27th January 2018
On Saturday 27th January 2018 we will perform regular maintenance and network updates; during this period you may find the service unavailable.

The London (.com) servers and the Seattle (.us) servers will be updated on Saturday 27th January 2018 from 20:00 to 00:00 London/GMT.

EU General Data Protection Regulation (GDPR)
From 1st May 2018 the new GDPR (https://www.eugdpr.org/) regulations will come into force for clients operating in the European Union; this will affect B2C clients heavily and have some effect on B2B clients depending on the type of data they hold.

We will be adding a new section to the YapCRM.com website later this month detailing new features that will be added to help assist clients comply with GDPR.

We anticipate that these additional features will be available to clients from early March 2018 at the latest.

Christmas and New Year Opening Hours
YapCRM offices will be closed for the Christmas and New Year holiday period as follows, emergency contact points will be available as usual;
  • Monday 25th December 2017 - Closed
  • Tuesday 26th December 2017 - Closed
  • Friday 29th December 2017 - Closed from 13:30
  • Monday 01st January 2018 - Closed
Best wishes from all at YapCRM and a Happy New Year! ​​

Server Upgrade 23rd/24th Dec 2017
On Saturday 23rd December 2017 we will perform essential server upgrades and network updates, anticipated to last 24 hours; during this period you may find the service intermittent or unavailable, and we apologise for any inconvenience.

The London (.com) servers and the Seattle (.us) servers will be updated on Saturday 23rd December from 12:00 GMT to Sunday 24th December 12:00 GMT.

vCard Functionality
vCard functionality allows you to add contact details to your e-mail client/phone contacts. For instructions on how to use the vCard link click here.

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