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YapCRM News

Find out what is happening and planned at YapCRM

 

Two Factor Authentication
16 Oct 2023
An additional security feature, two factor authentication (2FA) uses an app to confirm your identity. This is currently an individual user setup feature - Click here to learn more
 
Managing your client communications with YapCRM? Let others know! Click here to learn about our referral scheme.

Quick search keyboard shortcut
30 Jan 2023
Prefer using the keyboard in the quicksearch field to search for a business or contact? You can use the arrows to select the appropriate business/contact and press Enter twice.
 
Managing your client communications with YapCRM? Let others know! Click here to learn about our referral scheme.

Happy New Year
11 Jan 2023
We hope it will be a good and successful one for your business. We've got some exciting new features coming soon, so watch this space! 

If you have any suggestions on what could make your life easier in the system, please let us know at contact@yapcrm.com

 
Managing your clients with YapCRM? Let others know! Click here to learn about our referral scheme.

Emails sent to contacts not in the CRM
16 Sep 2020
Sometimes emails are sent to contacts that are not in the CRM - to help you keep track of those relationships we have designed a new home page panel which allows you to quickly add a new contact from their email address. Our FAQ explains how...
 
Managing your contact relationships with YapCRM? Let others know! Click here to learn about our referral scheme.

Contact moving to a new company?
24 Jun 2020
If you have a contact that has joined a new company, or setup their own business, you can move them, and all notes and tasks applicable to them to a new or existing business so you don't lose that history. Our FAQ explains how...
 
Managing your contact relationships with YapCRM? Let others know! Click here to learn about our referral scheme.

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System Updates

These updates can be written late at night; grammatical mistakes have been known to slip in.

 

Christmas and New Year Opening Hours
24 Dec 2017
YapCRM offices will be closed for the Christmas and New Year holiday period as follows, emergency contact points will be available as usual;
  • Monday 25th December 2017 - Closed
  • Tuesday 26th December 2017 - Closed
  • Friday 29th December 2017 - Closed from 13:30
  • Monday 01st January 2018 - Closed
Best wishes from all at YapCRM and a Happy New Year! ​​

Server Upgrade 23rd/24th Dec 2017
18 Dec 2017
On Saturday 23rd December 2017 we will perform essential server upgrades and network updates, anticipated to last 24 hours; during this period you may find the service intermittent or unavailable, and we apologise for any inconvenience.

The London (.com) servers and the Seattle (.us) servers will be updated on Saturday 23rd December from 12:00 GMT to Sunday 24th December 12:00 GMT.

vCard Functionality
4 Oct 2017
vCard functionality allows you to add contact details to your e-mail client/phone contacts. For instructions on how to use the vCard link click here.

Maintenance Sat 23rd Sept 2017 rescheduled
22 Sep 2017
The maintenance scheduled for extended maintenance and network updates on Saturday 23rd September 2017 has been rescheduled to allow for additional testing, and will now be performed Saturday 30th September 2017; during this period you may find the service unavailable.

The London (.com) servers and the Seattle (.us) servers will be updated on 30th September 2017 from 20:00 to Sunday 01st October 2017 03:00 London/BST.

Maintenance Sat 16th Sept 2017 rescheduled
12 Sep 2017
The maintenance scheduled for Saturday 16th September 2017 we will now be performed Saturday 23rd September 2017 for extended maintenance and network updates; during this period you may find the service unavailable.

The London (.com) servers and the Seattle (.us) servers will be updated on 23rd September 2017 from 20:00 to Sunday 24th September 03:00 London/BST.

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